FAQ
Payments
Payments: Payment for each session is due at the end of the session and can be made using Visa, or MasterCard. We also accept e-transfer payments, which can be made before or immediately after the session (Interac etransfer payment to
payments@blackbirdcounsellingandwellness.ca . Upon payment, an official receipt will be issued.
Insurance Policy
We do bill to SOME extended benefits insurance companies directly. We do bill to FNHA ( First Nations Health Authority), Metis Society, ICBC, BCEHS, and CVAP It is important to note that each insurance plan may offer different levels of coverage for counselling sessions. If you plan to use insurance to cover the cost of your sessions, please contact your insurance provider before your first session to confirm that your plan covers sessions with a Registered Clinical Counsellor (RCC), MSW, Registered Psychotherapist, or CCC.
Cancellation Policy
If you must cancel/reschedule an appointment, please provide us with 24 hour advanced notice, otherwise the full rate will still apply.
Locations
We now have two locations to provide in-person sessions, Cloverdale and Vancouver, and Equine Assisted Therapy in Langley.
We also offer virtual sessions across BC.