FAQ
Payments
Payments for all counselling services are due at the end of the session and can be made using Interac e-transfer payments to payments@blackbirdcounsellingandwellness.ca
Payments can also be made before the session if you prefer. We also accept Visa, Mastercard, and Interac debit payments. Upon payment, an official receipt will be issued from Blackbird Counselling and Wellness.
Insurance Policy
Blackbird Counselling and Wellness does bill to SOME extended benefits and insurance companies directly. We bill to FNHA (First Nations Health Authority), WorkSafeBC, Metis Society, BCEHS, CVAP, BC Fire Fighters, and other First Responders.
It is important to note that each insurance plan may offer different levels of coverage for psychotherapists counselling sessions. If you plan to use insurance to cover the cost of your sessions, please contact your insurance provider before your first session to confirm that your plan covers sessions with a Registered Clinical Counsellor (RCC), Register Social Worker with an MSW, Registered Psychotherapist, or CCC. Some of our student counsellors are Register Social Workers with a BSW, and sessions may be covered under certain extended health plans.
Cancellation Policy
If you must cancel or reschedule an appointment with Blackbird Counselling and Wellness, please provide us with 24 hour advanced notice. Otherwise the full rate will still apply.
Locations
Blackbird Counselling and Wellness has multiple locations to provide in-person counseling services: Cloverdale, Vancouver, Equine Assisted Therapy in Langley, and Walk-And-Talk Therapy in Port Moody.
We also offer online virtual sessions across BC.
Phone: 604-706-5052
Direct Email: contact@blackbirdcounsellingandwellness.ca